Refund Policy

Ediquo Technologies Private Limited (Domain name QBuild.app) and any other linked pages, features, content or application services (including but without limitation to any mobile application services) offered from time to time by Ediquo Technologies Private Limited (“WE” or “OUR” or “US”, “WEBSITE”) state following Refund Policy:-

Any person logging on to application or using the Website (even when such person does not avail of any services provided in the Website or app (“SERVICES”) (“USER” or “YOU”) shall be presumed to have read these policies (which includes the Terms and Conditions and Privacy Policy, separately provided on the Website and in app.) and unconditionally accepted the terms and conditions set out herein and this constitutes a binding and enforceable agreement between the User and Us.

To protect your security and privacy, your bank can’t provide Us with information about why your transaction was declined. Because of this, you need to contact your bank directly to solve most payment issues; even if you have successfully used the payment method

Please Contact your bank about payment security policies.
Your bank might flag any unexpected activity on your account. This includes first-time orders and high-value purchases, regardless of the amount of funds available or your credit limit. Your bank might require your verbal authorization to proceed with a transaction.

Contact your bank about daily withdrawal or purchase limits.
Most banks have limits on how much money can be charged or accessed in a single day. If you exceed this daily amount, your bank might block your account from any further activity regardless of available funds in the account. Your bank might require you to request a higher purchase limit to complete the transaction.

Contact your bank about payment authorizations and reserved funds.
When you make a transaction using our application, we use RazorPay to contact your card’s issuing bank to confirm that your debit card or credit card has a valid number and has not been reported as lost or stolen. This is communicated by means of a full authorization for the amount of the In case of a failed transaction the change and funds would be reserved against your account for the authorization. Some banks might hold these authorizations for 7 to 10 business days. If your payment is declined because of lack of available funds, contact your bank to confirm whether the reserved funds are other authorizations, verify the amount of time that they hold authorizations, and request that they remove any extra authorization to free up funds in your account.